Privacy Policy

Last Updated: 18th February 2026

1. Who We Are

This website is operated by Happy Healthy Me (“we”, “us”, “our”).

Email: ella@happyhealthyme.co.uk

Business Address: Rayleigh House, Threadneedle Road, Farnham, Surrey, GU9 7QT

We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR).

If you have concerns about how we handle your data, you have the right to complain to the Information Commissioner’s Office.

2. Website Hosting

Our website is hosted by Squarespace. Squarespace provides the online platform that allows us to sell our products and services to you.

When you visit our website, Squarespace may collect:

IP address
Browser type
Device information
Pages visited
Date and time of visit

This data is processed securely and in accordance with Squarespace’s own Privacy Policy.

3. What Personal Data We Collect

Information You Provide Directly

We may collect:

Name
Email address
Billing address
Order details
Information submitted through contact forms
Marketing preferences

Payment Information

If you purchase a product, payments are processed securely via Squarespace’s integrated payment processors (such as Stripe or PayPal).

We do not store your full payment card details.

4. How We Use Your Information

We use your data to:

Process and deliver digital products
Respond to enquiries
Provide customer support
Send marketing emails (if you opt in)
Improve website performance
Comply with legal and tax obligations

5. Lawful Basis for Processing

Under UK GDPR, we rely on:

Contract – to fulfil orders
Consent – for marketing emails
Legitimate Interests – to improve our website and services
Legal Obligation – for record-keeping and tax

You may withdraw consent at any time.

6. Email Marketing

If you opt in to receive emails, we may send:

Wellbeing tips
Updates about new products
Promotional offers

You can unsubscribe at any time by clicking the unsubscribe link in any email.

7. Cookies & Analytics

Our website uses cookies through Squarespace and may use analytics tools (such as Google Analytics, if enabled) to:

Understand how visitors use the site
Improve content and user experience
Monitor website performance

You can manage cookies through your browser settings or via our cookie banner.

8. Data Retention

We retain personal data only as long as necessary:

Order records: up to 6 years (for UK tax purposes)
Marketing data: until you unsubscribe
Contact form enquiries: as long as necessary to resolve the enquiry

9. Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Request erasure
Restrict or object to processing
Request data portability

To exercise your rights, please contact us at ella@happyhealthyme.co.uk.

If you are unhappy with our response, you may contact the Information Commissioner’s Office.

10. Data Security

Squarespace implements security measures to protect your data. We also take reasonable steps to safeguard information we control.

However, no method of transmission over the internet is 100% secure.

11. International Transfers

Squarespace and some third-party providers may process data outside the UK. Where this occurs, appropriate safeguards are in place to ensure your data is protected in accordance with UK data protection laws.

12. Third-Party Services

We may use third-party services including:

Payment processors
Email marketing platforms
Analytics providers

These providers process data in accordance with their own privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.